Privacy Policy

Betty Wins is committed to maintaining the privacy and protection of our players’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our online casino services in New Zealand. By using our services, you agree to the terms outlined in this policy.

License Information

Betty Wins operates under a license issued by Antillephone N.V., located in Curacao. We adhere to all applicable laws and regulations governing online gaming operations, ensuring a safe and compliant environment for our players.

Data Collection

We collect various types of information to provide our services effectively and securely. The types of data we may collect include:

• Registration Data: When you create an account, we collect personal details such as your name, date of birth, address, and contact information.
• Payment Details: When you make transactions, we gather information related to your payment methods, including credit card details, bank account information, and transaction history.
• Technical Logs: We automatically collect data such as IP addresses, browser types, operating systems, and activity logs. This technical data helps us improve our services and user experience.
• Cookies: We utilize cookies to enhance your experience on our platform. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences.

Purpose of Data Usage

The information we collect is utilized for various purposes, including but not limited to:

• Account Management: To create and manage your account, including processing registrations and maintaining security.
• Marketing Communication: To send promotional materials, updates, and offers related to our services through email or other communication channels, with your consent.
• Anti-Fraud Checks: To prevent fraudulent activities and ensure the integrity of our platform and transactions.
• AML Compliance: To comply with Anti-Money Laundering (AML) regulations and ensure responsible gaming practices.
• KYC Procedures: To verify your identity and age, in accordance with our Know Your Customer (KYC) obligations.

Data Sharing

We may share your personal information with third parties under certain circumstances, including:

• Payment Providers: We disclose necessary information to payment processors to facilitate transactions securely.
• Verification Partners: We may share data with third-party services for identity verification and fraud prevention.
• Regulatory Authorities: We will disclose information to regulatory bodies or law enforcement agencies if required by law or in response to a legal request.

User Rights

As a user, you have certain rights regarding your personal data, including:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You can request the deletion of your personal data, subject to legal obligations we may have to retain certain information.
• Right to Restrict Processing: You may request to restrict the processing of your personal data under specific circumstances.

To exercise any of these rights, please contact our support team.

Cookie Policy

Cookies are essential for the functionality of our website and help us improve your experience. We use two main types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website. Without them, certain features cannot function properly.
• Analytical Cookies: We use analytical cookies to gather information about how our website is used, enabling us to analyze user behavior and improve our platform’s performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our site.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure your information is safeguarded.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes via our website or through direct communication. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team. We are committed to addressing your inquiries and ensuring your privacy rights are respected.

Conclusion

This Privacy Policy is designed to inform you about how we handle your personal information at Betty Wins. We encourage all our players, including Kiwis, to familiarize themselves with our policies to ensure a safe and enjoyable gaming experience. Your trust is important to us, and we are dedicated to protecting your privacy while providing exceptional online gaming services.